Qu’est ce que la garantie à vie ?

Lors de nos premières recherches, nous avons  été agréablement surpris de découvrir que de nombreuses marques garantissent à vie leur produit. Cela va des ustensiles de cuisine aux vêtements en passant par les valises et sacs. Mais rapidement, nous nous sommes posés les mêmes questions que vous.

Qu’est-ce que la garantie à vie ? Que signifie-t-elle ? Comment savoir si un produit est garanti à vie ? Garanti à vie par qui? Et au final, est-ce que la garantie à vie vaut le coup ?

Tout au long cet article on répond à toutes ces questions et on vous dit tout.

Qu’est-ce que la garantie à vie ? Qui en est le garant ?
Les articles sont garantis par le constructeur, celui-ci croit donc en la qualité et la longévité de ces produits et le prouve en proposant une garantie à vie pour ces produits.

Les produits garantis à vie coûtent ils plus chers ?
Les produits garantis à vie vous permettent d’économiser de l’argent! Mais comment est-ce possible? Comme vous vous en doutez ces produits sont généralement plus chers que des produits conventionnels (comptez entre 120 et 500€ pour une valise et 250€ pour une doudoune Patagonia). Cette différence de prix provient du souci de qualité et de durabilité dont les constructeurs font preuve dans la conception de leur produit. Les produits garantis à vie sont conçus pour durer et vous évitent de les racheter. Et c’est là que vous faites des économies : au lieu d’acheter des produits de mauvaise qualité de nombreuses fois, vous disposez de produits garantis à vie qui ne vous feront pas défaut !

Qu’en est-il de la qualité des produits garantis à vie ?
Nous avons remarqué que les produits garantis à vie sont de meilleure qualité que ceux achetés dans les commerces communs. Ce sont des produits qualitatifs ingénieux dans leur conception qui utilisent des matériaux nobles et résistants. Leur utilisation est bien souvent plus agréable et aisée. nous l’avons particulièrement constaté en comparant notre ancienne cocotte avec une cocotte le Creuset garantie à vie. La cuisson n’a rien à voir ! On a maintenant une cuisson uniforme avec un produit plus facile à nettoyer et qui ne se dégrade pas au cours du temps.

Qu’elles sont les promesses des constructeurs ?
Les marques vous garantissent toutes de remplacer ou de rembourser  votre produit si celui-ci ne remplit pas les fonctions pour lequel vous l’achetez. La garantie s’applique également  si une anomalie (comme la casse d’un outil Facom) apparaît dans les conditions normales d’utilisation. Donc à moins que vous n’ayez l’habitude de faire des concours de lancer de poids dans votre jardin avec votre cocotte, la marque vous la remplacera tant que vous l’utilisez pour mitonner de bons petits plats.
Notez que certaines marques ne comprennent pas l’usure due au temps dans la garantie mais vous garantissent votre produit contre des anomalies apparues lors de l’utilisation du produit.
Et c’est sur ce point que certaines marques excellent en vous garantissant de changer votre produit quel que soit l’origine du défaut constaté ! On compte notamment les valises Briggs & Riley qui dès son origine en 1993 a révolutionné l’industrie des bagages en lançant une garantie à vie qui couvre tous les types de dommage et cela, même quand c’est la compagnie aérienne qui en est à l’origine ! Dans le même genre, on peut compter également sur les sous-vêtements Sloggi Evenew, les vêtements Patagonia etc.

On a vu que les produits garantis à vie sont des produits de grande qualité et qui disposent d’une condition de garantie variable en fonction de la marque alors comment faire pour s’y retrouver?

Ce produit est-il garanti et qu’est-ce que cela implique ?
Une façon sûre de vous assurer de la garantie à vie d’un produit, est de vous rendre sur le site du constructeur afin de lire ses conditions de garantie. C’est une démarche fastidieuse qui va vous faire perdre beaucoup de temps et transformer vos sessions d’achat en vrais cauchemars.
C’est pour cela que nous avons créé  UnProduitPourlaVie.fr, le site sur lequel vous êtes. Nous vous avons sélectionné des produits garantis à vie que vous retrouvez sur la page Produits. Avec ce site nous souhaitons rendre votre session shopping plus simple, sensibiliser un maximum quant aux achats responsables, écologiques mais également économiques.
Vous pouvez également retrouver les conditions de garantie directement dans la description des produits.

Comment faire fonctionner la garantie ?
Les marques vous demandent généralement de leur renvoyer vos articles afin de vous le remplacer, et certaines marques vous permettent même de réparer vos articles directement en magasin ou vous proposent des tutos de réparation. N’hésitez pas à nous contacter via notre page Contact pour nous demander de l’aide dans vos démarches.

A travers cet article on a vu tous les aspects de la garantie à vie, celle-ci vous garantie les produits sont qualitatif et durables dans le temps ils sont cependant plus chers mais sont garantis par leur constructeur contre tout défaut voir même l’usure de votre produit. Ces produits présentent un prix inférieur car vous n’aurez pas à les racheter. Alors êtes vous prêt à investir durablement ?

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  4. LE BERRE Jean-Pierre Dit:

    Bonjour,
    En décembre 2016, j’ai acheté un tapis de marche semi professionnel dont le prix catalogue hors remise était de 1999 euros.Fin avril 2020, j’ai contacté le siège de la société dans le but de me renseigner sur le code erreur affiché sur la console de ce tapis.Le responsable SAV m’a envoyé le mail suivant : »La réparation de cet appareil n’est plus possible,le stock de pièces détachées est quasi nul et que le fournisseur n’existant plus nous n’avons plus aucun moyen de commander ces pièces détachées. Avec toutes nos excuses » Le problème est que le fournisseur propose toujours des tapis de la marque pour une gamme différente ! Par ailleurs sur la fiche commerciale de ce produit apparait une garantie de la structure à vie.Comment peut on proposer une garantie à vie sur une partie de l’appareil alors qu’il se trouve dans l’incapacité de fournir des pièces détachées 3 ans après l’achat ?
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